Return & Refund Policy
Last updated: January 2026
Thank you for shopping at RATEC Digitals. Please read this Return & Refund Policy carefully before making a purchase.
By completing an order on our website, you agree to the terms outlined below.
Digital Products – No Returns
All products available on RATEC Digitals are digital products delivered electronically.
Due to the intangible, downloadable, and non-returnable nature of digital goods, we do not accept returns once a purchase has been completed.
This applies to all digital products, including but not limited to:
- Digital bundles
- PLR / MMR products
- Templates, files, and downloadable resources
- Any other digital content sold on this website
Refund Policy
All sales are final.
Once a digital product has been purchased and access or download has been provided, refunds are not available, except in limited circumstances outlined below.
This policy is enforced to prevent abuse, unauthorized distribution, and misuse of digital content.
Limited Refund Exceptions
Refunds may only be considered under the following conditions:
- Duplicate or accidental charges caused by a system or payment error
- Failure to receive the digital product due to a verified technical issue on our end
Refund requests will not be granted for reasons including, but not limited to:
- Change of mind
- Lack of usage or experience
- Incompatibility with third-party tools or platforms
- Failure to read the product description before purchase
All refund requests are reviewed on a case-by-case basis and approval is not guaranteed.
Digital Delivery
After a successful payment, customers will receive:
- A purchase confirmation
- A download link or access instructions sent to the registered email address
Once delivery has been completed, the transaction is considered fulfilled.
Customer Responsibility
Before completing your purchase, you agree to:
- Review product details carefully
- Ensure the product meets your requirements
- Contact us with any questions prior to purchasing
RATEC Digitals is not responsible for misuse, misunderstanding, or improper implementation of digital products.
Payment Processors
This Return & Refund Policy applies to all payments processed through:
- WooCommerce
- PayPal
- WooPay
- AliPay
Refund decisions comply with both our internal policies and the terms of the respective payment processors.
Contact Information
If you believe an error has occurred or you did not receive your digital product, please contact us immediately:
📧 Email: support@ratecdigitals.com
📄 Contact Page
Policy Updates
RATEC Digitals reserves the right to modify or update this Return & Refund Policy at any time. Changes will take effect immediately upon posting on this page.