Privacy Policy

Last updated: January 2026

RATEC Digitals (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Billing details (processed by third-party payment providers)

b. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver digital products
  • Communicate with you regarding purchases or support
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

3. Digital Products & Delivery

All products sold on RATEC Digitals are digital products delivered electronically.
We use your email address solely for delivery confirmation, access instructions, and customer support.

4. Payments & Third-Party Processors

We do not store or process payment card details.

Payments are securely handled by third-party payment providers, which may include:

  • PayPal
  • Stripe
  • WooCommerce-supported gateways
  • Other supported payment services

These providers process your data in accordance with their own privacy policies.

5. Cookies & Tracking Technologies

We use cookies to:

  • Enable essential website functionality
  • Analyze website traffic
  • Improve user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information.

We may share your information only:

  • With trusted service providers for website operations
  • To comply with legal requirements
  • To protect our rights, users, or property

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or reporting obligations

8. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

9. Your Rights (Philippines – RA 10173)

In accordance with the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to data processing
  • Withdraw consent at any time

You may exercise these rights by contacting us through our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Children’s Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, you may contact us through our website.